Skip to page content
USDA Forest Service
  
Treesearch

Research & Development Treesearch

 
Treesearch Home
About Treesearch
Contact Us
Research & Development
Forest Products Lab
International Institute of Tropical Forestry
Northern
Pacific Northwest
Pacific Southwest
Rocky Mountain
Southern Research Station
Help
 

Science.gov - We Participate


USA.gov  Government Made Easy


Global Forest Information Service

US Forest Service
P.O. Box 96090
Washington, D.C.
20090-6090

(202) 205-8333

You are here: Home / Search / Publication Information
Bookmark and Share

Publication Information

View PDF (56 KB)

Title: Services for culturally diverse customers in parks and recreation

Author: Li, C.; Absher, J.D.; Graefe, A.R.; Hsu, Y.;

Date: 2008

Source: Leisure Sciences 30(1): 87-92

Publication Series: Scientific Journal (JRNL)

Description: Changes in racial and ethnic composition due to the increasing diversity in the United States are confronting managers of parks and recreation areas. Since cultural values influence perceptions and behaviors, studying cultural values among different groups is important for understanding perceptions of service quality and parks and recreation behavior. The purpose of this essay is to advocate the exploration of the relationship of cultural values and perceptions of service quality in the context of parks and recreation research.

Keywords: ethnicity, culture, values, diversity, customer services, parks and recreation

Publication Notes:

  • We recommend that you also print this page and attach it to the printout of the article, to retain the full citation information.
  • This article was written and prepared by U.S. Government employees on official time, and is therefore in the public domain.

XML: View XML

Citation:


Li, C.; Absher, J.D.; Graefe, A.R.; Hsu, Y. 2008. Services for culturally diverse customers in parks and recreation. Leisure Sciences 30, 87-92.

 


 [ Get Acrobat ]  Get the latest version of the Adobe Acrobat reader or Acrobat Reader for Windows with Search and Accessibility

USDA logo which links to the department's national site. Forest Service logo which links to the agency's national site.